Returns Made Simple.
Whether you added Checkout+ protection or need to return an unused product, we’re here to make the process clear, simple, and straightforward.
Free Returns &
Package Protection
Shop with confidence knowing your purchase is protected when Checkout+ Free Returns and Package Protection is added to your order.
Your return shipping label is covered, and you may choose a full refund or store credit.
If your package is lost or damaged while in transit, you're covered. Packages are considered lost after remaining in transit without an update for at least 7 days.
Package Protection does not cover packages reported stolen after carrier tracking confirms delivery to the shipping address.
Returns Without Checkout+
If Checkout+ Free Returns was not added to your order, our standard return policy applies.
Products Must Be Returned in Original Condition
Returns must be requested within 30 days of delivery. Products must be returned in new and unused condition with the original packaging.
Approved refunds will be issued to the original form of payment.
Standard Return Shipping Costs
Unless the return is for an approved defective product, the customer is responsible for shipping charges paid at checkout and the cost of return shipping. The return shipping cost will be deducted from the refund amount.
Received Something Defective or Damaged?
If your product arrives defective, damaged, or otherwise not in conformity with your order, you may be eligible for a return.
Once approved by our Customer Support team, the purchase price and applicable shipping costs will be refunded. Photos of the product, defect, damage, or packaging may be requested before approval.
Returns Must Be Initiated Within 30 Days
All return requests must be initiated within 30 days of item delivery and must follow the applicable return guidelines above.
How to Initiate a Return
Visit our online return portal, locate your order, select Request Return, choose the item you would like to return, and provide the reason for your request.
If additional information is required before approval, our team will contact you by email with instructions.
BEGIN YOUR RETURN →When Will I Get My Refund?
In most cases, we need to review the returned product before issuing a refund. This typically takes 5–7 business days from the time your return is received at our facility.
Please allow approximately 24–48 hours for the funds to appear in your account depending on your financial institution.
Need Help With Your Return?
If you've received a refund confirmation and more than 48 hours have passed without receiving your funds, our Customer Support team is happy to help.
CONTACT LINERX SUPPORT →